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Position: Parts Manager
Reports to: General Manager
Company: Domestic Dealership
Location: Hamilton, Ontario
Career Type: Permanent
Posting: November 2013

The Parts Manager role is to oversee all the Parts Department including monitoring department finances, customer service, monitoring parts and accessories inventory, and merchandising.

Job Description:

• Plans, analyzes, and manages the Parts Department finances
• Monitors the Parts Department performance metrics (i.e. idle capital, inventory turns, service drive fill rate, financial turns, etc.)
• Establishes processes and standards to ensure customer satisfaction and efficient and effective Parts Department operations
• Coordinates with the Service Department, Sales Department, Body Shop, Fixed Operations Manager, sublet vendors, and other to ensure effectiveness of the Parts Department.
• Maintains and builds the profitability of the Parts Department
• Works with management to develop dealership goals and objectives
• Analyzes problems and establishes procedures to solve them
• Develops marketing and merchandising plans and programs
• Maintains an awareness of and makes certain Parts Department employees comply with safety regulations, hazardous waste disposal, and right-to-know policies and procedures
• Establishes and maintains an inventory control system that meets the dealership’s internal, warranty, and customers’ needs for parts and accessories
• Maintains Parts Department operating environment to ensure optimal performance

Qualifications:

• 5-7 years in managing a Parts Department
• Domestic parts experience preferred
• 3+years supervisory experience
• Proven record of achieving high standards and leading a winning team
• Ability to handle pressure and managing business complexity
• Strong communications skills coupled with mathematical reasoning

Education:

• Minimum high school or equivalent
• 2+ years of College with strong emphasis on business skills preferred
• Valid driver’s license