Connecting People with Executive Opportunities

Position:  Parts Manager
Reports to: Fixed Operations Manager
Company:  Toronto Hyundai
Location: Toronto, ON
Date: October 2023

Introduction

The Marsim Auto Group has earned a strong reputation as a people-first organization by following their core values of customer service, integrity, respect and passion for results.

Recently, they have partnered with the Marckis Group to assist in the search for a top-performing Parts Manger for their Toronto Hyundai dealership currently located on Dufferin Street just north of Eglinton Avenue – with exciting plans to build a brand new facility along Hwy 401 near Yorkdale Mall in 2024.

The Parts Manager is responsible for managing and directing the Parts Department as well as the distribution of parts to customers and employees, both commercial and the general public. He/she will run a profitable department and manage items such as inventory control, staffing, and security. He/she may be responsible for pricing and display of parts.

Primary Job Responsibilities:

• Forecasting and budgeting for the year.
• Establish department objectives, jointly with supervisor, and attains them.
• Manages the annual operating budget of his/her department.
• Verifies department sales reports and productivity. Develops and uses a report to follow up on sales lost to the department.
• Every month analyzes reports on sales, expenses and stock to ensure that profitability objectives are met.
• Manages the wholesale parts sales program in such a way as to achieve a profit.
• Keeps a balanced stock, corresponding to the needs of the after-sales department, the body shop, wholesale customers and the public.
• Controls and adjusts stock to minimize obsolete items.
• Ensures that the parts stock turns over routinely.
• Works with the after-sales department manager, the body shop manager and accounting to maintain efficient turnover of the parts required for in-house work.
• Ensures that the same high-quality service is provided to the dealer’s internal customers as to external ones.
• Handles customer complaints immediately, based on the instructions of the dealer and/or the General Manager.
• Maintains efficient communications within his/her department, as well as with other departments.
• Endeavors to promote harmony and a team spirit with all other departments.

Qualifications / Experience:

• Excellent communication, interpersonal and organization skills.
• Ability to manage, motivate, evaluate, develop and direct staff.
• Well versed in all factors of automotive inventory control systems and best practices.
• Solid inventory management expertise.
• Effective administrative and management capabilities.
• 5 years of experience in the Parts Department.
• Familiarity with automotive parts.

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